You can contact the support team by phone, text, email, intercom or by submitting a request via the support portal.
You can call us between 9am and 5pm, Monday to Friday on 0203 808 3115.
You can email us at any time, for support please use firstname.lastname@example.org
Look for the blue text bubble on the platform, it looks like this:
Simply click on it to start a new message.
Submitting a request
From any of the help.converge.io page click on ‘submit a request’ on the top right of the screen and complete the fields to open a new support ticket.
We might also contact you
We monitor our network live in real time so if we see a change in your deployment we may also call you and let you know about something important.