At the end of your project, you will need to send your hardware back to us (Hubs, repeaters and nodes). To do this please follow these simple steps:
- Download and Print the attached return label and attach to each box you are returning*.
- Pack each box making sure it is secure and does not exceed 20kg in weight.
- Call or email the customer support (firstname.lastname@example.org) to arrange collection of the boxes.
It is important that you return all hardware to us as we do charge for lost or damaged equipment.
* If you cannot print the label please clearly write the address on the boxes. Our returns address is:
2 Puddle Dock, London
Please also write your return address and site name on the box so we can book the returned equipment back to your account.