FAQ's

Covid-19 - FAQs for customers

• How can I contact support?
• Who can I contact if I need extra hardware or hardware replacement?
• Will I be able to receive my order and deliveries on time?

Platform

• Why do I need to accept location permissions? (Android)

Mesh System

• What should I do about a damaged or faulty sensor?
• Where should I place my sensors in the concrete for best results?
• Troubleshooting your unplugged HUB
• Node and Repeater LED Guide
• How to Return Hardware to us?

Signal System

• Can I collect measurements when my phone is not connected to WiFi or data?